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Answers to the questions parents ask most often.

How do I restore my purchases?

The app checks your purchases with Google Play automatically when it starts with an internet connection. You can also open the parent zone and tap “Restore purchases”. Use the same Google account you bought with.

Where is the parental gate and how do I pass it?

Tap the small gear next to the moon on the island map. You will be asked to press and hold the button with a number written as a word (for example “seven”) for 1.5 seconds. After three wrong answers the gate pauses for 30 seconds. The adult session ends after 5 minutes without activity.

How do child profiles work?

You can create up to 4 profiles in the parent zone — a name or nickname, age and the colour of Tiki’s shell. Each profile has its own progress and stickers. To start over, delete the profile in the parent zone; uninstalling the app removes all profiles.

Does the app work without the internet?

Yes. All games you own work offline. An internet connection is needed only to buy games or restore purchases through Google Play.

How does the screen-time timer work?

In the parent zone choose 10, 20 or 30 minutes and an ending: sleep (Tiki takes your child to the Good Night ritual), eat, walk, bath, toys or “bye”. Two minutes before the end Tiki gives a gentle warning; the current round is allowed to finish. After that the games stay closed until an adult unlocks them in the parent zone.

Can my child hear one language and read another?

Yes. In the parent zone you set the interface language and Tiki’s voice language separately: English, Russian or Romanian.

How does my child leave a game?

By holding the little house button for 1.5 seconds. On the islands for ages 1 and 2 the exit goes through the parental gate, so the youngest children don’t leave a game by accident.

Which devices are supported?

Android phones and tablets first; iOS is planned later. On small phones some games show fewer cards or a smaller maze so that every target stays big enough for little fingers.

How do I get a refund?

Purchases are made through Google Play, so refunds follow Google Play’s refund policies. If something went wrong, write to us as well — we will help.

Is my child’s data safe?

We collect no personal data at all; everything stays on your device. Details are in our Privacy Policy.

Still have a question? Write to support@gammanest.app.